Top experience with Topps Tiles! We had to take back a few tiles as they had a few flaws and Adam was great about it. No issues about swapping and he gave us a great deal on the tiles too. He entertained our 18 m old son whilst I picked out more and has been very patient and helpful. We'd definitely return to this store!
Thanks Richard for your help yesterday with the white tiles.Much appreciated.
I have been in and out all week, choosing my tiles, ordering them, collecting them, replacing some and collecting other odds and ends I need too. On every visit Adam was more than helpful. With a smile and a cheery chat on every visit he made me feel like a valued customer and I will not hesitate to recommend Topps based on the superb service I received from himWell done Adam!!!! Customer service as it should be ( and so rarely is ).
Called in for some tiles. The best customer experience, ever. Asked a gentleman if they had a tile, as per my sample. What happened next was amazing service. He took me to the tiles, asked how much I needed. Then promptly went and got a trolley and put them on for me. Asked if I needed anything else, I said that I needed a strip.. again, he took me to it and placed in on my trolley. The same with the glue and the grouting. It didn't end there... after I paid for it, he then wheeled the trolley to my car and loaded it up. WELL DONE TOPPS TILES.I had previously been to Wickes and their customer service was a big fat ZERO!I have now mentioned this experience to at least a dozen people.(The man's name, according to the receipt, was Craig)
Topps Tiles Exeter is a UK Hardware Store based in Exeter, South West England. Topps Tiles Exeter is located at Marsh Barton Trading Estate, 12B Trusham Rd, Exeter EX2 8QH, UK.
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