Not sure what happened to the others, maybe change of ownership, we have been using them since beginning of 2018, old opening times, always had a friendly greetings and service, maybe sometimes they reflect the attired they are greeted with !
Friendly family run post office with a useful stock of household items if you need them.
The service at this Post Office is excellent. Steve, Deb and Julia are polite, have excellent social skills, and most importantly are extremely professional and want to do a good job. The village of Alphington is very fortunate to have a totally refitted bright and airy Post Office / Newsagents / Convenience store in one ground floor shop that serves the whole community. All the team work well together, maximising on each others strengths and skills, in the endeavour to build the business up, so that it can survive.The hours they are open to the public are superb and their friendly approach is much appreciated by the many new customers who visit the Post Office. On a personal basis I find it very useful to be able to get cash in the right denominations for my 88 year old mother in law, who does not feel comfortable using an ATM machine. The ability to pay cheques in is very useful. They also have a particularly good range of greeting cards.I genuinely hope this business grows financially because they deserve to do well. Their personal touch is a unique selling point; they always do their best to oblige and you can't ask for more than that!
Are the 5 star ratings written by staff???? This place may have had a refurb but I certainly haven't noticed a change of staff! It's still mainly Mr & Miss Miserable who are mainly the Customer Facing staff, ironically. Mr Miserable can be helpful at times just happens to lack polite courtesies such as a greeting or smile. As for Miss Miserable, where do I start? With people they know, they're not too bad, but try as I might to be cheery and friendly Miss M is having none of it. Doesn't reply to a simple greeting, makes no eye contact, doesn't even answer a straight question such as 'do I put this parcel on the scales?'. Just takes said parcel and prints receipt with no dialogue at all. Some while ago Mr M made a comment how I was 'very lucky' not to pay postage for returns to a certain well known online shopping co. Miss M on the other hand just tuts and makes exaggerated facial gestures to show her opinion (head back, raised eyebrows, rolling of eyes) I've had the lot! In fact I am so cheesed off I make special journeys now to other Post Offices out of my way to avoid continually coming away with a feeling as if I have been slapped across the face! If she bothered to actually speak to me, I could explain that I work for said company!!!
Total refit and change of staff. Now bright and airy, lovely staff, friendly and welcoming. Definitely worth a visit. Great range after greeting cards as well.
Alphington News and Post Office is a UK Post Office based in Exeter, South West England. Alphington News and Post Office is located at 61 Church Rd, Exeter EX2 8SW, UK.
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