I entered this shop today to try and purchase a new pair of shoes for work. (Nhs band 3).I had already discovered the blue light card I have would be able to be used in store on purchases and was within the offer date. When I went in, there was only one member of staff on the shop floor and she was on the phone and didn't seem to be engaging eye contact. I waited, browsing as I did so, until another customer came in and interrupted the member of staff on the tillThe member of staff finally put the phone down and helped this customer so I took the opportunity to ask for help which she was very good with.However. Another colleague came in with her coat still on and ended up serving customers before her shift even started as she announced this to the several people in the shop.The lady helping me was very nice but she tried to sell me half the orthotics on display without actually acknowledging it was the style of shoe causing problems with fit on my foot than the orthotics themselves.She also said they didn't offer discount so when I showed her the blue light card website, with the information clearly displaying the offer still valid she didn't seem to know much about it.She wasn't very helpful with her knowledge and she did nag a bit as to what I apparently needed.I did what I needed to doI left the store and spent my 65 pounds on a beautiful pair of Clark's shoes that have replaced my old pair.I wasted an hour of my life in this shop so I doubt I'll be hurrying back to shuropody.
The staff here are outstanding so friendly & helpful, thank you to Val for all your help on Saturday morning
Shuropody Exeter is a UK Shoe Store based in Exeter, South West England. Shuropody Exeter is located at 31C Sidwell Street, Exeter EX4 6NN, UK.
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