5
54 New N Rd, Exeter EX4 4EP, UK
Exeter, South West England EX4 4EP
01392 905906

I've been a home owner most of my life. I have rented out my spare rooms and rent out my homes. This agent manages the house that I am moving out. It is a shared house. Each 5 rooms are called double rooms but they are not all double rooms. You would class the majority of the rooms as single. With a double bed, wardrobe, desk & chair & 15 inch width chest of draws holding very few draws & not much clothes. There is inadequate space within the bedroom. No space for a chest of draws. You'd struggle to iron you clothes in your bedroom.The price should really reflect the bedrooms size.In areas like Plymouth & Exeter, with an influx of international students, a lot of landlords, agents & estate agents are able to cash-in. Far too many students leave university with very large student debts. The home owner who set the prices is surly not oblivious?

If you live in Torbay/Exeter and choose another estate agency to sell your house then you are a fool... Adam from Smart's Torquay branch sold my property within 24 hours of it going on the market, unfortunately the 1st sale fell through, but Adam sold the house AGAIN with 48 hours. I initially had my property valued by Purple Bricks and also Haart Estate Agents, both of which undervalued my house at 150,000. Adam achieved a sale of 157,000 on BOTH occasions. The buyer of my property used Connells to sell their home for an extortionate rate, Connells were rude, unresponsive and slowed the whole process down. Adam was constantly chasing the buyers solicitors, something that Connells should have done. From start to finish Adam has been nothing short but amazing. Smart's use of social media is fantastic, they use every single avenue to sell your home, also the pictures Adam took of my property were fantastic. I have previously sold a house with Purple Bricks and apart from them uploading my property to the usual websites and taking the photos, they did nothing. I had to negotiate the sale myself, complete all the viewings and also run around and do all of the chasing. Smart did all of this and more for half the price of Purple Bricks! Thank you Adam for all your hard work.

Where do I begin?...Upon moving in, I encountered broken appliances and mouldy damp walls. What followed was a complete lack of communication from all at Smart Estate Agents.Six months later and I am still fobbed off at every opportunity and maintenance issues disregarded (to this day I still have a broken toilet seat and mouldy walls)Just a shambolic company who don't communicate, who disregard tenants and will always give you half the effort a job deserves.

I was privately renting a room in a shared house, but my landlord decided to pass day-to-day matters to Smart. A dismal charm offensive didn't disguise their determination to target the housemates as sales leads. They were responsible for bleeding the radiators, but when asked to do so half way through November 2018 gave a tenant a plumber's phone number for her to dial. Not her responsibility. Plumber didn't return her 3 voicemail messages. So Smart sent out their own plumber unannounced between jobs. Woke up night-shift worker, tried to enter my room but couldn't only because I had the key in the inside part of the lock - they're supposed to give 24 hours notice of access. They gave my email address to a separate company 'PropertyFile' without my consent - also sent me their in-house spam without my consent ("Congratulations on your move! Thought about changing energy provider?" I hadn't moved and the rent was inclusive of energy bills - go to hell) - I told them to delete my email address, they didn't - letting agency? Nah - nasty, cynical little sales operation. I see they've had good reviews, can only imagine they up their game when there's some gain in it for them. A rotten experience, I moved out within 2 months solely to get away from them.

Rob and his wonderful team handled our sale in a highly professional way. Communication was excellent from start to finish. His vast experience enabled us to get the best selling price. He even helped us with our onward purchase negations. Well worth the very reasonable fixed price. We were glad we chose this agency and wouldnt hesitate using SMART estate agency again.

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Smart Estate Agent — Real Estate Agency in Exeter

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Smart Estate Agent

Real Estate Agency at 54 New N Rd, Exeter EX4 4EP, UK. Here you will find detailed information about Smart Estate Agent: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    9:00 AM – 5:30 PM
  • Tuesday
    9:00 AM – 5:30 PM
  • Wednesday
    9:00 AM – 5:30 PM
  • Thursday
    9:00 AM – 5:30 PM
  • Friday
    9:00 AM – 5:30 PM
  • Saturday
    9:00 AM – 1:00 PM
  • Sunday
    Closed

Rating

3
/
5
Based on 5 reviews

Contacts

Categories:
State:
South West England
Address:
54 New N Rd, Exeter EX4 4EP, UK.
City:
Exeter
Phone:
Postcode:
EX4 4EP

About Smart Estate Agent

Smart Estate Agent is a UK Real Estate Agency based in Exeter, South West England. Smart Estate Agent is located at 54 New N Rd, Exeter EX4 4EP, UK.


Please contact with Smart Estate Agent using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Smart Estate Agent opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Smart Estate Agent

  • M Simone
    Added 11.02.2019
    I've been a home owner most of my life. I have rented out my spare rooms and rent out my homes. This agent manages the house that I am moving out. It is a shared house. Each 5 rooms are called double rooms but they are not all double rooms. You would class the majority of the rooms as single. With a double bed, wardrobe, desk & chair & 15 inch width chest of draws holding very few draws & not much clothes. There is inadequate space within the bedroom. No space for a chest of draws. You'd struggle to iron you clothes in your bedroom.The price should really reflect the bedrooms size.In areas like Plymouth & Exeter, with an influx of international students, a lot of landlords, agents & estate agents are able to cash-in. Far too many students leave university with very large student debts. The home owner who set the prices is surly not oblivious?
  • Megan Cox
    Added 18.12.2018
    If you live in Torbay/Exeter and choose another estate agency to sell your house then you are a fool... Adam from Smart's Torquay branch sold my property within 24 hours of it going on the market, unfortunately the 1st sale fell through, but Adam sold the house AGAIN with 48 hours. I initially had my property valued by Purple Bricks and also Haart Estate Agents, both of which undervalued my house at 150,000. Adam achieved a sale of 157,000 on BOTH occasions. The buyer of my property used Connells to sell their home for an extortionate rate, Connells were rude, unresponsive and slowed the whole process down. Adam was constantly chasing the buyers solicitors, something that Connells should have done. From start to finish Adam has been nothing short but amazing. Smart's use of social media is fantastic, they use every single avenue to sell your home, also the pictures Adam took of my property were fantastic. I have previously sold a house with Purple Bricks and apart from them uploading my property to the usual websites and taking the photos, they did nothing. I had to negotiate the sale myself, complete all the viewings and also run around and do all of the chasing. Smart did all of this and more for half the price of Purple Bricks! Thank you Adam for all your hard work.
  • joseph wilkinson
    Added 15.12.2018
    Where do I begin?...Upon moving in, I encountered broken appliances and mouldy damp walls. What followed was a complete lack of communication from all at Smart Estate Agents.Six months later and I am still fobbed off at every opportunity and maintenance issues disregarded (to this day I still have a broken toilet seat and mouldy walls)Just a shambolic company who don't communicate, who disregard tenants and will always give you half the effort a job deserves.
  • Jamie Kitson
    Added 12.12.2018
    I was privately renting a room in a shared house, but my landlord decided to pass day-to-day matters to Smart. A dismal charm offensive didn't disguise their determination to target the housemates as sales leads. They were responsible for bleeding the radiators, but when asked to do so half way through November 2018 gave a tenant a plumber's phone number for her to dial. Not her responsibility. Plumber didn't return her 3 voicemail messages. So Smart sent out their own plumber unannounced between jobs. Woke up night-shift worker, tried to enter my room but couldn't only because I had the key in the inside part of the lock - they're supposed to give 24 hours notice of access. They gave my email address to a separate company 'PropertyFile' without my consent - also sent me their in-house spam without my consent ("Congratulations on your move! Thought about changing energy provider?" I hadn't moved and the rent was inclusive of energy bills - go to hell) - I told them to delete my email address, they didn't - letting agency? Nah - nasty, cynical little sales operation. I see they've had good reviews, can only imagine they up their game when there's some gain in it for them. A rotten experience, I moved out within 2 months solely to get away from them.
  • DAVID HWANG
    Added 14.09.2018
    Rob and his wonderful team handled our sale in a highly professional way. Communication was excellent from start to finish. His vast experience enabled us to get the best selling price. He even helped us with our onward purchase negations. Well worth the very reasonable fixed price. We were glad we chose this agency and wouldnt hesitate using SMART estate agency again.
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